At Rozalee’s Creations, we are committed to delivering your orders quickly, safely, and reliably.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with shipping details.
Shipping Time
Estimated delivery times may vary depending on your location:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–25 business days
Please note that delivery times are estimates and may be affected by external factors such as customs delays or courier issues.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method. From time to time, we may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status in real time.
Delays & Issues
While we strive to ensure timely delivery, delays may occasionally occur due to factors beyond our control. If your order is significantly delayed, please contact us and we will assist you promptly.
Incorrect Address
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 3 days of delivery. We will work with the shipping carrier to resolve the issue and provide a suitable solution.
